Email and Retention Marketing

Our retention marketing projects showcase how we build full lifecycle ecosystems that keep customers engaged long after their first purchase. Using platforms like Klaviyo and Recharge, we design systems that nurture customer relationships across email, SMS, loyalty programs, and subscription touchpoints. We map out journeys, design personalized experiences, and create retention strategies that increase repeat purchases, LTV, and brand affinity. Each case study demonstrates how we combine behavioral insights, automation, and strategic storytelling to turn first-time buyers into lifelong fans.